In this episode, Nick McLean sits down with Matt Smith, President and CEO of Matt Smith Real Estate Group. Matt shares insights from his journey of building a top-ranking real estate team. From overcoming challenges to achieving remarkable success, Matt emphasizes the importance of adaptation, staff alignment, client experience enhancement, and supporting team members through failure. This condensed episode offers valuable lessons and strategies for real estate professionals.
VIDEO CONTENTS:
00:00 Introduction
01:09 Matt’s Background
07:16 Growing Matt’s Team
12:05 How Your Team Impacts Client Experience
24:30 How to Retain Agents
30:20 Increasing the Client Experience
40:11 Systems and Processes
50:09 Creating an Environment of Safety
