The ops playbook most team leaders spend years figuring out the hard way
The accountability system that makes agents produce — without you chasing them every day
The reporting structure and daily rhythm that makes accountability automatic, so production happens whether you’re in the room or not.
The 5 ops mistakes that quietly kill teams before they hit 200 transactions
Lauren has seen these same gaps in team after team. She’ll walk you through each one and tell you exactly how to find them inside your own business.
The exact systems Lauren runs inside RESIDE — not theory, the real thing
Pipeline tracking, agent scorecards, weekly standup structure, lead accountability — the tools and cadences behind teams doing 200, 300, 400+ transactions a year.
How to build ops that scale with you instead of breaking under pressure
What works at 5 agents falls apart at 15. What works at 15 collapses at 30. Lauren gives you the framework that holds up as you grow.
Lauren Rathgeb-Holland
Director of Client Experience — RESIDE PlatformLauren didn’t come from a corporate ops background. She built her expertise inside real estate teams — solving real problems, at scale. Today she oversees operations infrastructure for dozens of teams and hundreds of agents across the country through RESIDE Platform.
She’s seen what works. She’s seen what crashes teams that look strong from the outside. She’s built the playbook that takes the guesswork out of ops that actually drives production.
You’re running a team but your ops are running you
You’re spending more time putting out fires than leading — and you can’t figure out why it keeps happening
You have agents who should be producing more but nothing in your business actually holds them to it
You’ve tried to install accountability but it collapses within 30 days every single time
You want to step back from the day-to-day but every time you do, things slip — because the system isn’t actually there yet
You know ops is the problem but you don’t have a clear model to look at and say “that’s what I’m building toward”
One hour. The full ops playbook. Free.
Thursday, April 23rd at 10AM PST / 1PM EST. Live on Zoom. No replay — show up or miss it.
