November 13, 2025In this episode of the Reside Platform Podcast, Suneet sits down with Tyler Morton to talk about the AI tools that can replace an expensive software stack for real estate teams. Tyler explains why he built his own AI assistant, Victoria AI, how he automates agent onboarding in Go High Level, and how teams are using AI newsletters, AI avatars, ChatGPT search, the Comet browser and Manus AI in their day-to-day work. His closing advice is simple: start using ChatGPT for 20 minutes a day.
Chapters:
- (00:00:00) – Introduction and Tyler’s Real Estate Background
- (00:04:00) – The “Got a Minute?” Problem: Why Tyler Built Victoria AI
- (00:08:00) – Building Custom AI Solutions with No-Code Tools
- (00:13:00) – Go High Level: Automating Agent Onboarding
- (00:16:00) – How Victoria AI Works: Text, Voice, and Knowledge Base
- (00:22:00) – Micro SaaS Opportunities for Real Estate Brokers
- (00:25:00) – AI Email Newsletters: 70% Open Rates with Beehive
- (00:27:00) – Hey Gen AI Avatars and Sora 2: The Future of Content Creation
- (00:31:00) – The BE Computer Bracelet: AI-Powered Daily Assistant
- (00:37:00) – ChatGPT Search Leads: The New Future of Real Estate Marketing
- (00:40:00) – Comet Browser: Automating MLS Listings with AI
- (00:45:00) – Using Manus AI to Find High-ROI Neighborhoods
- (00:48:00) – Final Advice: Start Using ChatGPT 20 Minutes Daily
Links and Resources:
- Tyler Morton on LinkedIn
- Team Leader Secrets by Suneet Agarwal
Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!
Episode breakdown: the AI tools one broker-owner actually runs on
Tyler Morton got into real estate in 2004 and now owns nine offices with about 200 agents across Ohio, Kentucky and Indiana. He runs them with a small staff in specialized roles, and he builds and tests most of his own technology. In this episode he walks Suneet Agarwal through the AI assistant he built for his agents, his onboarding automation in Go High Level, and the tools he uses for email, listings and market research.
Let an AI assistant field the “got a second?” questions
Every broker and team leader hears it all day: do you have a second? Some questions are as simple as the Wi-Fi password or a lockbox code. Others belong to someone else entirely, like marketing approval for his marketing director, Abby, or an accounting question for his CFO, Tom. With 200 agents, even quick answers add up to constant interruptions.
Tyler’s first fix was a single place to send questions that routed them to the right person. Then he trained an assistant, Victoria, on his welcome guide, the dotloop help desk, license law for each of his states and NAR’s FAQs on buyer broker agreements. It now answers on its own when it is at least 90% sure. If not, it offers to submit the question as a ticket to the right staff member. Broker questions always come to him for manual review, with a suggested response based on that state’s license law.
Adoption was the hardest part. Agents complained about downloading another app, so he made Victoria reachable by text. Agents save one number to their contacts and text it their question.
AI can answer 90 something percent of these questions just by me training it.
Tyler Morton
As a broker, I don’t want the liability of it answering a broker question wrong, so I always manually review those.
Tyler Morton
Automate onboarding so it doesn’t depend on one person
Tyler rebuilt onboarding after his CFO was out of the country for two weeks and the steps he handled fell back on Tyler. Now a new agent’s form submission in Go High Level triggers everything. Tasks are assigned automatically to each staff member, and the agent gets a 30-piece drip campaign with a set action for day one, day two and day three. He tried complex if-then branches and decided a standard list was enough.
He is also rebuilding his training library as recorded courses, so agents can learn a task on their own schedule instead of booking a one-on-one. Go High Level replaces his separate tools for landing pages, courses, email and CRM. Suneet said he used to spend three grand a year on software that is now included in it.
Send agents a weekly email they actually open
Tyler writes a weekly AI-assisted email for agents called Tech with Ty. He has sent it for 139 weeks without missing one, and it gets a 70% open rate. The email gives value without asking for business, and he does the same for consumers with local events. He built the list organically. It started at 10,000 people and he cut it down to the 3,300 to 4,000 who were reading before moving it to Beehiiv.
For video, he found AI avatars convincing but the cloned voice never sounded like him. Now he records the audio on his phone and his marketing director builds the HeyGen avatar video around his real voice.
Give AI agents real tasks, like MLS entry and farm research
Tyler tested AI browsers on entering a listing into the MLS from a one-page PDF. ChatGPT’s operator took 45 minutes of trial and error. Manus did it in about 15 minutes. Perplexity’s Comet browser did it on the first try in under five, except for room dimensions.
For farming, he exported five years of sold data for his city from the MLS as a CSV and gave it to Manus. He asked which neighborhoods had the highest opportunity and ROI without three or more agents holding over 10% market share each. He added printing and mailing costs for a direct mail campaign. The output was a summary of the best neighborhoods, the top agents and their share, the expected ROI and the campaign to send.
Expect no-code builds to break
Tyler doesn’t code. He built his app with no-code tools, sat up until 2 a.m. pasting errors into ChatGPT and Claude, and rebuilt it three times after new features broke a working version. He still had to hire a developer to make the database work. His advice for team leaders starting out is much simpler than his own path.
Start with ChatGPT. Use it every day. Talk to it for 20 minutes a day and see how it goes.
Tyler Morton
Key takeaways for team leaders
- Track the interruptions you handle in a day and route each type to the right staff member.
- Train an assistant on your own documents and keep a human review on anything with liability.
- Meet agents where they already are, such as text, instead of adding another app.
- Trigger onboarding tasks and follow-ups from one form so nothing depends on one person being in the office.
- Keep a weekly value email going, and prune the list to people who read it.
- Spend 20 minutes a day with ChatGPT before buying or building anything bigger.
